Tech Mahindra bags Vodafone Australian arm’s
Tech Mahindra has bagged a contract to manage the IT systems of Vodafone Hutchison Australia for five years. The size of the contract is estimated at about $250 million.
The Mahindra group company has replaced larger rivals IBM and Ericsson, which were the incumbent providers (for IT operations and maintenance functions) to Australia’s third largest telecom operator.
By selecting Tech Mahindr asics gel a, VHA has consolidated the management of the IT systems of its two brands Vodafone and 3 with a single vendor, said Mr Greg Spears, spokesperson, VHA. He, however, did not disclose financial details of the contract.
It may be recalled that VHA was formed in June 2009 following a merger between the then Vodafone Australia and Hutchison 3G Australia. The merged entity has a customer base of 7.57 million and operates brands such as Vodafone, 3 Mobile, and Crazy Johns.
overall driver was to consolidate four vend asics gel or arrangements into one and to secure operational efficiencies in a single, consistent and effective approach, Mr Spears told Business Line, in a written statement.
The deal will give VHA the advantage of single point asics gel of accountability for tracking the performance and management of its IT systems. However, Tech Mahindra will not provide corporate desktop services, as that line of business has been outsourced to local company ASG since 2010, added Mr Spears.
support requires many onsite resources and it tends to be a low margin game. Indian companies generally stay away from this kind of work and concentrate more on offshoring, said Mr Alok Shende, Principal Analyst, Ascentius Consulting.
Besides IBM and Ericsson, the other two VHA ve asics gel ndors which lost out to Tech Mahindra were Tata Consultancy Services and HP, unconfirmed reports suggest.
Of late Tech Mahindra has been active in the Australian market. It is also in the race for an $80 million back office deal from the region’s largest telecommunication company, Telstra. The scarcity of qualified technology professionals is one of the reasons why Australian companies are resorting to outsourcing despite performing better than their Western counterparts during the period of global economic recession.